Having Trouble?

We are here to help you with any problems you have. Visti our FAQ page for answers to most common problems. We are happy to assist you with any other problems you may have. If you are having problems uploading content we also provide an FTP site that you can upload to and we will put it in the system. Contact us at: contact@dailyfilm.tv

Unable to upload?

Instructions for Uploading To FTP:

1.    Upload your video file to the FTP site. Use an FTP client to do so such as Fetch or CuteFTP.

2.    Hostname: upload.ooyala.com  
       Username: dailyfilm
       Password: upload

3.    Once uploaded email us here (contact@dailyfilm.tv). You MUST include your:

          a.    username or email address associated with the account

          b.    name of the file uploaded

          c.    title to be associated with the video.

4.    We will contact you when your video is uploaded into the system, whereupon you can edit the information associated with that video.